"I've learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel."
Conducting business successfully depends on connecting in a productive and meaningful manner. Diplomacy is a method of communicating in a
non-offensive manner, treating people with dignity and civility, and being fully aware of one's own behavior. How you handle a situation, not the situation itself, is the key to a successful outcome.
Develop your own personal brand and make it the reason people remember you. Your appearance
and body language most frequently determine first impression judgments so making an impressive entrance establishes your presence. There is an art
to how you present yourself, in what you wear and how you wear it, and in what you say and how you say it.
Diplomacy & Cultural Awareness
Diplomatic Communications in the Office & At Meetings
The "Soft Power" of Protocol
Working with Clients At Home & Abroad
Building Your Own Personal Brand
Presence is What People See and Feel
The Power of Attire
Body Language and What it Actually Projects
Introductions & Handshake Messaging
Business Card Exchange
Let's do it Right!