Entering the Work Force

 

Internships offer the chance to immerse yourself into

an organization, learn about the workings of the

company and possibly secure a permanent job. First impressions define you and appropriate behavior reinforces that initial impression. As we are getting back to business, an increasing number of companies require new hires to be proficient in business etiquette because they want maintain their reputation with shareholders and clients, not have it diminished by a negative incident. Tact and diplomacy focus around an understanding of others, being sensitive to their opinions while at the same time reflecting one's own ideas in a delicate and well-meaning fashion. Knowing what to say and how to say it will prevent damaging a relationship or causing offense. 

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      TOPICS COVERED

  

  • Making a Good First Impression

  • Tone & Words

  • Networking Skills

  • Connecting at Business/Social Events

  • Cultural Awareness

  • Earning Respect with Tact & Diplomacy

  • Communicating in a Non-Offensive Manner

  • Effective Body Language & Facial Cues,

  • Email & Cell Phone Etiquette

Working with International clients or traveling abroad is an enriching experience but this also comes with certain challenges. Understanding complex multi-cultural differences and acting on that knowledge will give you a professional edge and the chance to stand out from those without these skills. 

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Theresa Salameno

mannersmatter@gmail.com

201-294-7106