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From College


 First impressions define you and appropriate behavior reinforces that initial impression.  Internships offer the chance to really get to know the workings of an organization and possibly secure a permanent job. Being proficient in business etiquette and understanding the need for tact and diplomacy is a good start. Showing sensitivity to others' opinions and knowing what to say and how to say it will prevent damaging a relationship or causing offense. Effective communication and appropriate body language will go a long way to earning respect and trust.

While there is some apprehension about being back in the office after a hiatus of working from home, now is a good time to revisit the protocols of in-person business.



  • Making a Good First Impression

  • Tone & Words

  • Networking Skills 

  • Connecting at Business/Social Events 

  • Cultural Awareness 

  • Earning Respect with Tact & Diplomacy

  • Communicating in a Non-Offensive Manner

  • Effective Body Language & Facial Cues,

  • Email & Cell Phone Etiquette

Working with International clients or traveling abroad is an enriching experience but this also comes with certain challenges. Understanding complex multi-cultural differences and acting on that knowledge will give you a professional edge and the chance to stand out from those without these skills. 

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