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        An updated approach to training employees in workplace skills leads to positive results for both                            corporations  and employees.  Strong leadership, effective communication and good listening skills 

                                      set the tone to create and maintain long lasting business relationships. 


            Learning to work a room and read body language makes navigating networking events a breeze.

               Using diplomatic skills, respect and civility at meetings and in the office shows a level of                             professionalism that leads the way for your company to be the one people prefer doing business with.


                                   Our social skills have taken a beating during the global lockdown.

                      No face to face meetings, no dining out, and months of "dressing" for virtual meetings! 

          Anxiety has become an issue as people return to work and our programs now include practical tips

                                                       for feeling comfortable in the office again.





Build successful relationships with diplomacy, protocol, good manners and the art of  impressive business dining. Nothing happens until you communicate.


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Career readiness is critically important

as companies look to hire applicants displaying excellent interpersonal skills that complement their academic and technical knowledge.



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Afternoon Tea is a relaxing way to spend time with friends, join us for this truly English tradition. Sip champagne and nibble hors d'oeuvres while learning about the intriguing world of entertaining at The White House & Buckingham Palace 


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Excellent service and food presentation is easily recognized but being able to offer it is another matter. Hosting a meal or event successfully is an art that will take your entertaining to the next level.

    YOUTH TEEN              ETIQUETTE


Everyone benefits if we prepare our children and teens to be confident individuals who are respectful and thoughtful of people and the world around them.



Theresa Salameno, Founder and Managing Director of Manners Matter LLC trained in London as an executive chef and earned a degree in Hotel & Catering Administration. 

Ms. Salameno worked in the hospitality industry for more than 20 years and the experiences from her extensive international travel bring a personal aspect to the hands-on programs she offers. Having hosted and planned numerous business dinners and black tie formal events Ms. Salameno understands the  importance of protocols and meticulous planning



WFH (Work from Home) and WFA (Work from Anywhere) were trends that reduced the need for frequent business trips yet we know that nothing can fully replace in-person gatherings for networking and making connections. Revenue based trips will return yet while health and safety remain a top priority, corporations are optimistically planning

a resurgence of off site meetings.  Resorts provide beautiful locations, delicious meals and a spectacular ambiance. Corporations offer their employees the opportunity to network in-person and attend educational seminars. Manners Matter can provide unique and interactive seminars that emphasis the importance of corporate protocol & etiquette in the global market.  Make Manners Matter part of your next incentive program.    

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Certification from Minding Manners, London, UK

International Protocol & Diplomacy,

International Business Etiquette                                             

International Youth Etiquette


Certification from  Global Protocol Academy, USA

Professional Presence, Business Etiquette and Protocol Consultant

Certification from Bruce Richardson & Dorothea Johnson

Tea & Etiquette Consultant

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