Diplomacy
&
Professional Presence
"I've learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel."
Maya Angelou
Conducting business successfully depends on connecting in a productive and meaningful manner. Diplomacy is a method of communicating in a
non-offensive manner, treating people with dignity and civility, and being fully aware of one's own behavior. How you handle a situation, not the situation itself, is the key to a successful outcome.
Develop your own personal brand and make it the reason people remember you. Your appearance
and body language most frequently determine first impression judgments so making an impressive entrance establishes your presence. There is an art
to how you present yourself, in what you wear and how you wear it, and in what you say and how you say it.
TOPICS INCLUDE
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Diplomacy & Cultural Awareness
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Diplomatic Communications in the Office & At Meetings
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The "Soft Power" of Protocol
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Working with Clients At Home & Abroad
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Building Your Own Personal Brand
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Presence is What People See and Feel
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The Power of Attire
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Body Language and What it Actually Projects
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Introductions & Handshake Messaging
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Business Card Exchange
Let's do it Right!
