Corporate Protocol &
Diplomacy
 
 

 

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Protocol dictates the rules by which official meetings are conducted and works hand in hand with diplomacy as a form of "soft power." Protocol is the single most useful tool that can

reduce confusion, destress a situation and strengthen relationships while giving you a distinct advantage over those who are unsure

of "the rules."

Diplomacy is about being able to communicate in a non-offensive manner, manage situations while treating people with dignity and civility. Personal Diplomacy is getting your point across without appearing pushy or dictatorial. It is more important than ever to be aware of one's own behavior as tact and diplomacy can lead to more successful negotiations and less stressful communications. How a situation is handled, not the situation itself, is the key to a successful outcome.

 

      TOPICS COVERED

 

 

  • Protocol in Practice

  • Diplomacy & Cultural Awareness

  • Working with Clients at Home & Abroad

  • Cultivating Conversation Skills

  • Confident Interactions

  • Impressive Greetings & the New "Handshake"

  • Business Card Development & Exchange

  • Memorable & Effective Departures

  • Planning VIP & Cultural Events

  • Orders of Precedence

  • Guest Lists & Seating Protocols

Conducting business successfully depends on connecting in a productive and meaningful manner at meetings, in the office and at networking events. During the past few years numerous changes have taken place as employees worked from home and virtual meetings replaced in-person events. Athe work force begins to return to the office and future corporate events are being planned, our tutorials offer a refresher course for getting back to business, as well as guidance for new protocols and the challenges that can face businesses today.  

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Theresa Salameno

mannersmatterusa@gmail.com

201-294-7106