Corporate Protocol &
Diplomacy
 
 

 

1/3

Protocol dictates the rules by which official meetings are conducted and works hand in hand with diplomacy as a form of "soft power." Protocol is the single most useful tool that can

reduce confusion, destress a situation and strengthen relationships while giving you a distinct advantage over those who are unsure of "the rules."

Diplomacy is about being able to communicate in a non-offensive manner, managing situations and treating people with dignity and civility. Personal Diplomacy is getting your point across without appearing pushy or dictatorial. It is more important than ever to be aware of one's own behavior as tact and diplomacy can lead to more successful negotiations and less stressful communications. How a situation is handled, not the situation itself, is the key to a successful outcome.

 

      TOPICS COVERED

 

 

  • Protocol in Practice

  • Diplomacy & Cultural Awareness

  • Working with Clients at Home & Abroad

  • Cultivating Conversation Skills

  • Confident Interactions

  • Impressive Greetings & the New "Handshake"

  • Business Card Development & Exchange

  • Memorable & Effective Departures

  • Planning VIP & Cultural Events

  • Orders of Precedence

  • Guest Lists & Seating Protocols

Conducting business successfully depends on connecting in a productive and meaningful manner at meetings, in the office and at networking events. During the past year many changes have taken place as employees were required to work from home and virtual meetings replacing in-person events. Athe work force begins to return to the office and corporate events are planned for the future, our tutorials offer a refresher for getting back to business, as well as guidance for new protocols and the challenges that can face businesses today.  

new logo grab.jpeg

Theresa Salameno

mannersmatterusa@gmail.com

201-294-7106